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Who is WordPress truly made for? Join our host, WordPress Executive Director Josepha Haden Chomphosy, as she explores this controversial query and three issues that may assist discover the reply.

Have a query you’d like answered? You can submit them to wpbriefing@wordpress.org, both written or as a voice recording.

Hosts: Josepha Haden Chomphosy
Editor: Dustin Hartzler
Logo: Beatriz Fialho
Production: Santana Inniss

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Transcript

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Episode 27

Josepha Haden Chomphosy [00:00:00] 

Hello everybody, and welcome to the WordPress Briefing: the podcast the place you’ll be able to catch fast explanations of the concepts behind the WordPress open supply undertaking, some perception into the group that helps it, and get a small record of huge issues arising within the subsequent two weeks. I’m your host, Josepha Haden Chomphosy. Here we go!

Today, we’re speaking about who WordPress is constructed for. I used to be speaking to a bunch of contributors final week and we encountered some questions round simply who WordPress is constructed for. And it’s a query that you just’ll discover any time that you just’re engaged on consumer testing or on triaging tickets, and particularly when that comes up while you take a look at the large image, roadmap kinds of issues. The best reply for this query is, after all, everybody as a result of WordPress’ mission is to democratize publishing and that needs to be out there to everybody.

Josepha Haden Chomphosy [00:01:11]

However, everyone seems to be a very massive goal and positively doesn’t assist get your thoughts across the folks that you just’re wanting to truly construct it for, the folks that you just truly need to have the ability to use your product, your software program on a day-to-day foundation. So let’s check out the one query that may assist us determine who it’s constructed for right this moment and the way we get it to being one thing that’s constructed perpetually.

Firstly, there’s a primary premise of open supply that informs this thought. And that premise is that we’re residents of a group of contributors subsequently the selections are made by the individuals who present up. In normal, I consider that to be true, although, I additionally consider that some primary {qualifications} are wanted.

Josepha Haden Chomphosy [00:01:50] 

So with that in thoughts, the one query that may assist us determine who a software program is constructed for is that this: how do your energetic contributors see themselves? I might guess that the majority contributors to open supply software program tasks, like WordPress, are builders of some kind, it’s type of written proper into the definition of the undertaking. 

If you’re employed on software program, then you definitely want builders. And what I really like about WordPress, specifically, is that we do work to incorporate contributors who are usually not builders. Yet it nonetheless stays true that there’s a pretty excessive stage of technical information required to actively contribute. 

Josepha Haden Chomphosy [00:2:25] 

Which form of brings us to the second half of the unique query of how can we guarantee that WordPress might be one thing that’s constructed for everybody? The reply to this one is simple to say, arduous to do, and that’s to verify to incorporate them as co-creators within the improvement course of. 

We’ve talked about co-creators in open supply earlier than. It’s this concept that individuals who use the software program every single day are more likely to know the largest ache factors. So in order for you your software program for use by individuals who don’t know HTML, speak to a bunch of people that don’t know HTML about how it’s to make use of your software program. 

If you need your software program to be largely utilized by enterprise businesses, speak to enterprise businesses, but additionally ask them what their purchasers hate, as a result of everybody has a couple of stakeholder. And I do know that I stated this already, however it bears repeating that, clearly, that is all very simple to say and arduous to do. 

Josepha Haden Chomphosy [00:3:20] 

So what’s my finest guess for the how-to-do half for WordPress? There are three issues. 

The first is testing. This not solely helps usher in new contributors and helps prepare future contributors, which I’ve talked about on the podcast earlier than. But testing additionally offers us the next likelihood of actionable suggestions from people who don’t essentially spend time straight within the WordPress undertaking. 

Frequently the suggestions that we do get that’s simply form of undirected and advert hoc is precisely that– it’s undirected and advert hoc and is then arduous to observe up on and guarantee that we perceive what was improper and the way we might help repair it. And so testing is essential for that. And testing it seems is essential for a bunch of issues. When you’re working in open supply. 

The subsequent factor is assist. So checking in with assist groups at hosts, in addition to the hardworking assist groups within the undertaking. And that may actually assist us to get early indications of what difficulties exist now. They have routinely seen issues and points which can be raised in assist boards, and from their on a regular basis customers that they’re offering assist to. 

That in all probability could possibly be mounted in WordPress if we had an excellent understanding of simply what was not going proper, how many individuals actually wanted it to go higher, and what our targets have been to repair that individual drawback. 

Josepha Haden Chomphosy [00:4:45] 

And the third factor is communication. I do know that I’ve gone on file in lots of locations as saying that the majority of our issues on the finish of the day are communication issues. And I’m occurring file about it once more right here on this podcast, establishing higher communication patterns with customers is essential. 

That is usually a multi-year undertaking in itself. And even after that, it’s going to be an ongoing journey. But it is without doubt one of the many issues that WordCamps and different WordPress occasions have given to us through the years, a possibility to actually hear from and see the struggles that people who find themselves not constructing with WordPress every single day, or actually constructing WordPress every single day are literally having.

Josepha Haden Chomphosy [00:5:34] 

So now that you just’ve heard my small record of means too massive issues, that brings us to our common small record of huge issues. The very first thing is that WordCamp Europe continues to be trying for volunteers. If you’ve by no means achieved that earlier than, I feel it’s fairly enjoyable. You get to fulfill lots of people and the crew of organizers is tremendous enjoyable, however I’ll depart a hyperlink for you within the present notes.

We even have a brand new code-free solution to contribute by means of the picture listing. That crew is simply getting began and nonetheless is working towards constructing out its packages. So now’s an excellent time to drop in and simply form of see what they’re as much as. And lastly, a reminder that we do have contributors who’re affected by the struggle in Ukraine proper now. I’ll reshare the record of humanitarian organizations in case you missed them a few weeks in the past as effectively. 

Josepha Haden Chomphosy [00:6:21] 

And that my mates is your small record of huge issues. Thank you for tuning in right this moment for this WordPress Briefing. I’m your host, Josepha Haden Chomphosy. I’ll see you once more in a few weeks.


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